Replacements arranged for faulty MGM Limited Edition discs
As reported on MSN Videodrone here, “ghosting” issues in a run of discs from the MGM Limited Edition Collection, a line of MOD (manufacture-on-demand) discs, were discovered a few weeks ago. Allied Vaughn traced the problem back to a faulty transcoder in the replication process and replaced it. The issue has been solved for all discs going forth and Fox Home Video promised that all faulty copies would be replaced through the vendors from which they were purchased.
Unfortunately, there has been some confusion with some of the vendors, who remained unaware of the issues with the discs and the promise from Fox, so Allied Vaughn has taken steps to honor replacements of affected discs directly.
You can contact Allied Vaughn directly by phone, at 1-800-759-4087, ext 5, or via email at kim.durham@alliedvaughn.com.
